Bad experience
"I’m not one that ordinarily does bad reviews, but my experience was not great. I custom ordered 2 identical registers. What was supposed to be a standard 6 week turnaround turned in a multi month ordeal. ETA dates were repeatedly pushed back for various reasons. I was annoyed, but not upset. I was understanding about it. But on the day the registers arrived, I opened the package and saw that one register was correct while the other one was completely different. Like a completely different grill pattern. To me me, this company just stopped caring and sent me whatever. Customer service refunded me for the wrong register—which I appreciated. After waiting for months, getting the wrong order really made me angry and had wondered why I wasted my time."

